WHAT can be returned? We accept returns on online purchases made. You are responsible for the return shipping cost unless you are exchanging an item or received a damaged/incorrect item.

Are all your products returnable or do some restrictions apply? All products are returnable, but must be in new and in unused/unwashed condition.

WHEN do items need to be returned by? Items need to be returned within 30-days of receipt.

WHERE do items need to be returned to? Lucky Monkey, 412 E. Sherman Ave. Ste 101,Coeur d’Alene, ID 83815

HOW do customers exchange items? Contact Lucky Monkey at to receive via email a return shipping label. Attach the return shipping label to the front of the original packaging. Ship the returned item(s) with the packing slip.

You also may return the item in person to: 412 E. Sherman Ave. Ste 101, Coeur d Alene, ID 83815. Hours 10-5 M-Sat, 10:30-5:00 Sunday